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Patients are facing increasing out-of-pocket costs, such as high premiums, deductibles, and copays. A recent consumer experience study revealed that 53% of patients find it stressful to understand their healthcare coverage and the amount they owe.1 To avoid confusion, ensure clarity in payment obligations, and provide a patient-friendly experience, it is crucial to compassionately educate …

A Provider’s Guide to the Patient Financial Experience Read More »

Orthopedic and aligned musculoskeletal practices and ASCs face unique revenue cycle challenges that can have a significant impact on their financial health. These challenges include non-clinical staffing shortages, prior authorization issues, complex coding requirements, increasing denials, and changing payer mixes with rising patient financial responsibility.  With financial pressures mounting, practices look for ways to help …

How Orthopedic and Aligned Musculoskeletal Practices and ASCs Can Build Better RCM Partnerships Read More »

Amazing client relationships should be a priority for all businesses. At Koha Health, we LOVE our clients and believe that how we work collaboratively to accomplish goals, and value each other through open communication and mutual respect, are vital indicators of success. Those factors affect client loyalty and serve as building blocks for relationships.   “ …

4 Essential Elements that Support Amazing Client Relationships Read More »